Home Business Wire Salesforce Announces Strong Second Quarter Fiscal 2022 Results

Salesforce Announces Strong Second Quarter Fiscal 2022 Results

Raises FY22 Revenue Guidance to $26.2 Billion to $26.3 Billion

  • Second Quarter Revenue of $6.34 Billion, up 23% Year-Over-Year, 21% in Constant Currency
  • Current Remaining Performance Obligation of Approximately $18.7 Billion, up 23% Year-Over-Year, 23% in Constant Currency
  • Second Quarter Operating Cash Flow of $0.39 Billion, down 10% Year-Over-Year
  • Second Quarter GAAP Operating Margin of 5.2% and Non-GAAP Operating Margin of 20.4%
  • Raises FY22 GAAP Operating Margin Guidance to Approximately 1.8% and Non-GAAP Operating Margin Guidance to Approximately 18.5%
  • Initiates Third Quarter FY22 Revenue Guidance of $6.78 Billion to $6.79 Billion, up Approximately 25% Year-Over-Year

SAN FRANCISCO–(BUSINESS WIRE)–Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its second quarter of fiscal 2022 ended July 31, 2021.

“With companies and governments around the world continuing to accelerate their digital transformations, we delivered our fifth phenomenal quarter in a row,” said Marc Benioff, Chair & CEO, Salesforce. “Salesforce has never seen better execution or greater momentum. Our Customer 360 platform is now fueled by a herd of unicorns perfectly designed for this all-digital world. Sales, Service, Marketing & Commerce, Platform, Tableau, MuleSoft and now Slack are all billion dollar-plus products delivering customer success like no other company.”

“We had another remarkable quarter of top and bottom line performance, making this an impressive first half of this fiscal year,” said Amy Weaver, President and CFO. “We exceeded our financial expectations in the quarter, achieving record levels of new business, and saw strong demand across our portfolio. And we are excited to build on Slack’s momentum with the power of our two companies now together.”

Salesforce delivered the following results for its fiscal second quarter:

Revenue: Total second quarter revenue was $6.34 billion, an increase of 23% year-over-year, and 21% in constant currency. Subscription and support revenues for the quarter were $5.91 billion, an increase of 22% year-over-year. Professional services and other revenues for the quarter were $0.43 billion, an increase of 37% year-over-year.

Operating Margin: Second quarter GAAP operating margin was 5.2%. Second quarter non-GAAP operating margin was 20.4%.

Earnings per Share: Second quarter GAAP diluted earnings per share was $0.56, and non-GAAP diluted earnings per share was $1.48. Mark-to-market accounting of the company’s strategic investments benefited GAAP diluted earnings per share by $0.42 based on a U.S. tax rate of 25% and non-GAAP diluted earnings per share by $0.43 based on a non-GAAP tax rate of 21.5%.

Cash: Cash generated from operations for the second quarter was $0.39 billion, a decrease of 10% year-over-year. Total cash, cash equivalents and marketable securities ended the second quarter at $9.65 billion.

Remaining Performance Obligation: Remaining performance obligation ended the second quarter at approximately $36.2 billion, an increase of 18% year-over-year. Current remaining performance obligation ended the second quarter at approximately $18.7 billion, an increase of 23% year-over-year, 23% in constant currency.

As of August 25, 2021, the company is initiating its revenue guidance, GAAP earnings per share guidance, non-GAAP earnings per share guidance, and current remaining performance obligation growth guidance for its third quarter of fiscal year 2022. As of August 25, 2021, the company is raising its revenue guidance previously provided on December 1, 2020 and updated on February 25, 2021 and May 27, 2021 for its full fiscal year 2022. As of August 25, 2021 the company is raising its operating cash flow guidance, GAAP earnings per share guidance, non-GAAP earnings per share guidance, GAAP operating margin guidance and non-GAAP operating margin guidance previously provided on February 25, 2021 and updated on May 27, 2021 for its full fiscal year 2022.

Management will provide further commentary around these guidance assumptions on its earnings call, which is expected to occur on August 25, 2021 at 2:00 PM Pacific Time.

Our guidance assumes no change to the value of the company’s strategic investment portfolio as it is not possible to forecast future gains and losses. In addition, the guidance below is based on estimated GAAP tax rates that reflect the company’s currently available information, and excludes forecasted discrete tax items such as excess tax benefits from stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.

Q3 FY22

Guidance

Full Year FY22

Guidance

Revenue(1)

$6.78 – $6.79 Billion

$26.2 – $26.3 Billion

Y/Y Growth

~25%

~23% to ~24%

GAAP operating margin

N/A

~1.8%

Non-GAAP operating margin

N/A

~18.5%

GAAP earnings (loss) per share

($0.06) – ($0.05)

$0.81 – $0.83

Non-GAAP earnings per share

$0.91 – $0.92

$4.36 – $4.38

Operating Cash Flow Growth (Y/Y)

N/A

~14% – 15%

Current Remaining Performance Obligation Growth (Y/Y)

~22%

N/A

(1) Full Year FY22 revenue guidance includes contributions from Slack Technologies, Inc. of approximately $530 million, net of purchase accounting.

The following is a reconciliation of GAAP operating margin guidance to non-GAAP operating margin guidance for the full year:

Full Year FY22

Guidance

GAAP operating margin(1)

1.8%

Plus

Amortization of purchased intangibles(2)

6.1%

Stock-based expense(2)

10.6%

Non-GAAP operating margin(1)

18.5%

(1) GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue.

(2) The percentages shown above have been calculated based on the midpoint of the low and high ends of the revenue guidance for full year FY22.

The following is a per share reconciliation of GAAP diluted earnings (loss) per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:

Fiscal 2022

Q3

FY22

GAAP earnings (loss) per share range(1)(2)

($0.06) – ($0.05

)

$0.81 – $0.83

Plus

Amortization of purchased intangibles

$

0.50

$

1.64

Stock-based expense

$

0.82

$

2.86

Less

Income tax effects and adjustments(3)

$

(0.35

)

$

(0.95

)

Non-GAAP diluted earnings per share(2)

$0.91 – $0.92

$4.36 – $4.38

Shares used in computing basic GAAP net income per share (millions)

980

955

Shares used in computing diluted Non-GAAP net income per share (millions)

1,006

978

(1)The Company’s GAAP tax provision is expected to be approximately 67% for the three months ended October 31, 2021, and approximately 23% for the year ended January 31, 2022. The GAAP tax rates may fluctuate due to discrete tax items and related effects in conjunction with certain provisions in the Tax Cuts and Jobs Act, future acquisitions or other transactions.

(2) The Company’s projected GAAP and Non-GAAP diluted earnings (loss) per share assumes no change to the value of our strategic investment portfolio resulting from ASU 2016-01 as it is not possible to forecast future gains and losses. While historically the company’s strategic investment portfolio has had a positive impact on the company’s financial results, that may not be true for future periods, particularly in periods of significant market fluctuations that affect the publicly traded companies within the company’s strategic investment portfolio. The impact of future gains or losses from the company’s strategic investment portfolio could be material.

(3) The Company’s Non-GAAP tax provision uses a long-term projected tax rate of 21.5%, which reflects currently available information and could be subject to change.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

About Salesforce

Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about the company’s financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, earnings per share, operating cash flow growth, operating margin, expected revenue growth, expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, environmental, social and governance goals, expected capital allocation, including mergers and acquisitions, capital expenditures and other investments, and expected contributions from acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements it makes.

The risks and uncertainties referred to above include — but are not limited to — risks associated with the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; and the impact of climate change, natural disasters and actual or threatened public health emergencies, including the ongoing COVID-19 pandemic.

Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2021 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

salesforce.com, inc.

Consolidated Statements of Operations

(in millions, except per share data)

(Unaudited)

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Revenues:

Subscription and support

$

5,914

$

4,840

$

11,450

$

9,415

Professional services and other

426

311

853

601

Total revenues

6,340

5,151

12,303

10,016

Cost of revenues (1)(2):

Subscription and support

1,146

1,013

2,268

1,979

Professional services and other

467

298

900

586

Total cost of revenues

1,613

1,311

3,168

2,565

Gross profit

4,727

3,840

9,135

7,451

Operating expenses (1)(2):

Research and development

1,020

898

1,971

1,757

Marketing and sales

2,736

2,275

5,280

4,665

General and administrative

639

489

1,198

991

Total operating expenses

4,395

3,662

8,449

7,413

Income from operations

332

178

686

38

Gains on strategic investments, net

526

682

814

874

Other expense

(32

)

(21

)

(70

)

(26

)

Income before benefit from (provision for) income taxes

826

839

1,430

886

Benefit from (provision for) income taxes (3)

(291

)

1,786

(426

)

1,838

Net income

$

535

$

2,625

$

1,004

$

2,724

Basic net income per share

$

0.57

$

2.90

$

1.08

$

3.02

Diluted net income per share

$

0.56

$

2.85

$

1.06

$

2.96

Shares used in computing basic net income per share

933

904

927

901

Shares used in computing diluted net income per share

950

922

945

919

(1) Amounts include amortization of intangible assets acquired through business combinations, as follows:

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Cost of revenues

$

184

$

166

$

352

$

325

Marketing and sales

135

118

255

230

(2) Amounts include stock-based expense, as follows:

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Cost of revenues

$

95

$

63

$

177

$

115

Research and development

197

184

370

350

Marketing and sales

263

253

501

476

General and administrative

85

78

156

141

(3) During the three months ended July 31, 2020 the Company recorded approximately $2.0 billion of benefit from income taxes due to a one-time discrete tax item from the recognition of deferred tax assets related to an intra-entity transfer of intangible property.

salesforce.com, inc.

Consolidated Statements of Operations

(As a percentage of total revenues)

(Unaudited)

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Revenues:

Subscription and support

93

%

94

%

93

%

94

%

Professional services and other

7

6

7

6

Total revenues

100

100

100

100

Cost of revenues (1)(2):

Subscription and support

18

19

18

20

Professional services and other

7

6

7

6

Total cost of revenues

25

25

25

26

Gross profit

75

75

75

74

Operating expenses (1)(2):

Research and development

16

18

16

17

Marketing and sales

43

44

43

47

General and administrative

11

10

10

10

Total operating expenses

70

72

69

74

Income from operations

5

3

6

0

Gains on strategic investments, net

8

13

7

9

Other expense

0

0

(1

)

0

Income before benefit from (provision for) income taxes

13

16

12

9

Benefit from (provision for) income taxes

(5

)

35

(4

)

18

Net income

8

%

51

%

8

%

27

%

(1) Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Cost of revenues

3

%

3

%

3

%

3

%

Marketing and sales

2

2

2

2

(2) Amounts include stock-based expense as a percentage of total revenues, as follows:

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Cost of revenues

1

%

1

%

1

%

1

%

Research and development

3

4

3

4

Marketing and sales

5

5

5

5

General and administrative

1

1

1

1

salesforce.com, inc.

Consolidated Balance Sheets

(in millions)

July 31, 2021

January 31, 2021

Assets

(unaudited)

Current assets:

Cash and cash equivalents

$

6,299

$

6,195

Marketable securities

3,351

5,771

Accounts receivable, net

4,074

7,786

Costs capitalized to obtain revenue contracts, net

1,211

1,146

Prepaid expenses and other current assets

1,321

991

Total current assets

16,256

21,889

Property and equipment, net

2,711

2,459

Operating lease right-of-use assets, net

3,123

3,204

Noncurrent costs capitalized to obtain revenue contracts, net

1,820

1,715

Strategic investments

4,105

3,909

Goodwill

48,103

26,318

Intangible assets acquired through business combinations, net

9,746

4,114

Deferred tax assets and other assets, net

2,794

2,693

Total assets

$

88,658

$

66,301

Liabilities and stockholders’ equity

Current liabilities:

Accounts payable, accrued expenses and other liabilities

$

4,274

$

4,355

Operating lease liabilities, current

713

766

Unearned revenue

11,067

12,607

Slack Convertible Notes

1,339

0

Total current liabilities

17,393

17,728

Noncurrent debt

10,589

2,673

Noncurrent operating lease liabilities

2,878

2,842

Other noncurrent liabilities

2,278

1,565

Total liabilities

33,138

24,808

Stockholders’ equity:

Common stock

1

1

Additional paid-in capital

48,666

35,601

Accumulated other comprehensive loss

(84

)

(42

)

Retained earnings

6,937

5,933

Total stockholders’ equity

55,520

41,493

Total liabilities and stockholders’ equity

$

88,658

$

66,301

salesforce.com, inc.

Consolidated Statements of Cash Flows

(in millions)

(Unaudited)

Three Months Ended July 31,

Six Months Ended July 31,

2021

2020

2021

2020

Operating activities:

Net income

$

535

$

2,625

$

1,004

$

2,724

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization

719

649

1,404

1,307

Amortization of costs capitalized to obtain revenue contracts, net

334

250

648

497

Expenses related to employee stock plans

640

578

1,204

1,082

Gains on strategic investments, net

(526

)

(682

)

(814

)

(874

)

Tax benefit from intra-entity transfer of intangible property

0

(2,003

)

0

(2,003

)

Changes in assets and liabilities, net of business combinations:

Accounts receivable, net

(812

)

(349

)

3,804

2,745

Costs capitalized to obtain revenue contracts, net

(463

)

(455

)

(818

)

(480

)

Prepaid expenses and other current assets and other assets

(173

)

(203

)

(190

)

(214

)

Accounts payable and accrued expenses and other liabilities

805

693

(288

)

(64

)

Operating lease liabilities

(200

)

(209

)

(416

)

(412

)

Unearned revenue

(473

)

(465

)

(1,924

)

(2,020

)

Net cash provided by operating activities

386

429

3,614

2,288

Investing activities:

Business combinations, net of cash acquired

(14,356

)

(1,154

)

(14,781

)

(1,257

)

Purchases of strategic investments

(509

)

(232

)

(786

)

(574

)

Sales of strategic investments

913

51

1,469

652

Purchases of marketable securities

(507

)

(1,681

)

(2,316

)

(2,515

)

Sales of marketable securities

2,464

207

3,045

544

Maturities of marketable securities

1,154

330

1,652

557

Capital expenditures

(213

)

(114

)

(384

)

(437

)

Net cash used in investing activities

(11,054

)

(2,593

)

(12,101

)

(3,030

)

Financing activities:

Proceeds from issuance of debt, net of issuance costs

7,922

0

7,912

0

Repayments of Slack Convertible Notes, net of capped call proceeds

168

0

168

0

Proceeds from employee stock plans

375

466

600

724

Principal payments on financing obligations

(24

)

(24

)

(73

)

(72

)

Repayments of debt

(1

)

(1

)

(2

)

(2

)

Net cash provided by financing activities

8,440

441

8,605

650

Effect of exchange rate changes

(17

)

3

(14

)

(1

)

Net increase (decrease) in cash and cash equivalents

(2,245

)

(1,720

)

104

(93

)

Cash and cash equivalents, beginning of period

8,544

5,772

6,195

4,145

Cash and cash equivalents, end of period

$

6,299

$

4,052

$

6,299

$

4,052

salesforce.com, inc.

Additional Metrics

(Unaudited)

July 31,

2021

April 30,

2021

January 31,

2021

October 31,

2020

July 31,

2020

April 30,

2020

Full time equivalent headcount (1)

65,595

59,895

56,606

54,557

54,255

51,613

Financial data (in millions):

Cash, cash equivalents and marketable securities (2)

$

9,650

$

15,023

$

11,966

$

9,492

$

9,283

$

9,802

Strategic investments

4,105

3,944

3,909

3,927

2,555

1,902

Principal due on the Company’s outstanding debt obligations (2)(3)

11,551

2,689

2,690

2,691

2,692

2,693

(1) Full time equivalent headcount includes 2,814 from the second quarter fiscal 2022 acquisition of Slack.

(2) On July 21, 2021, the Company acquired Slack Technologies, Inc. (“Slack”) for approximately $15.8 billion of cash and 46 million shares of Salesforce common stock. The Company funded the cash portion of the consideration with a combination of new unsecured fixed rate Senior Notes (“the July 2021 Notes”) raised in a public offering in July 2021 of approximately $7.9 billion, net of discounts and debt issuance costs, and cash on the Company’s balance sheet. The July 2021 Notes include $1.0 billion of 2028 Senior Sustainability Notes. The net proceeds of the 2028 Senior Sustainability Notes will be allocated to finance or refinance, in whole or in part, one or more new or existing green or social projects that satisfy certain criteria.

(3) In connection with the July 2021 acquisition of Slack, the Company assumed 862,500 outstanding Slack Convertible Notes with an aggregate par value of $863 million, which is included in the amount above. The Company expects to settle substantially all the convertible notes in the third quarter of fiscal 2022 for approximately $1.3 billion in cash.

Contacts

Evan Goldstein

Salesforce

Investor Relations

415-819-2987

evan.goldstein@salesforce.com

Carolyn Guss

Salesforce

Public Relations

415-536-4966

cguss@salesforce.com

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