Business Wire English

HubSpot Reports Q4 and Full Year 2023 Results

15 Febbraio 2024

CAMBRIDGE, Mass.–(BUSINESS WIRE)–HubSpot, Inc. (NYSE: HUBS), the customer platform for scaling companies, today announced financial results for the fourth quarter and full year ended 31 Dicembre 2023.

Financial Highlights:

Revenue

Fourth Quarter 2023:

Total revenue was $581.9 million, up 24% compared to Q4’22.
- Subscription revenue was $570.2 million, up 24% compared to Q4’22.
- Professional services and other revenue was $11.7 million, up 2% compared to Q4’22.

Full Year 2023:

Total revenue was $2.17 billion, up 25% compared to 2022.
- Subscription revenue was $2.12 billion, up 26% compared to 2022.
- Professional services and other revenue was $46.8 million, down 16% compared to 2022.

Operating Income (Loss)

Fourth Quarter 2023:

GAAP operating margin was (4.2%), compared to (2.9%) in Q4’22.
Non-GAAP operating margin was 16.9%, compared to 13.6% in Q4’22.
GAAP operating loss was ($24.3) million, compared to ($13.5) million in Q4’22.
Non-GAAP operating income was $98.1 million, compared to $64.0 million in Q4’22.

Full Year 2023:

GAAP operating margin was (9.6%), compared to (6.3%) in 2022.
Non-GAAP operating margin was 15.2%, compared to 9.8% in 2022.
GAAP operating loss was ($208.1) million, compared to ($109.1) million in 2022.
Non-GAAP operating income was $330.3 million, compared to $169.1 million in 2022.

Net Income (Loss)

Fourth Quarter 2023:

GAAP net loss was ($13.6) million, or ($0.27) per basic and diluted share, compared to ($15.6) million, or ($0.32) per basic and diluted share in Q4’22.
Non-GAAP net income was $92.4 million, or $1.83 per basic and $1.76 per diluted share, compared to $56.8 million, or $1.17 per basic and $1.11 per diluted share in Q4’22.
Weighted average basic and diluted shares outstanding for GAAP net loss per share was 50.3 million, compared to 48.8 million basic and diluted shares in Q4’22.
Weighted average basic and diluted shares outstanding for non-GAAP net income per share was 50.3 million and 52.6 million respectively, compared to 48.8 million and 51.1 million, respectively in Q4’22.

Full Year 2023:

GAAP net loss was ($176.3) million, or ($3.53) per basic and diluted share, compared to ($112.7) million, or ($2.35) per basic and diluted share in 2022.
Non-GAAP net income was $307.4 million, or $6.16 per basic and $5.89 per diluted share, compared to $141.8 million, or $2.95 per basic and $2.78 per diluted share in 2022.
Weighted average basic and diluted shares outstanding for GAAP net loss per share was 49.9 million, compared to 48.1 million basic and diluted shares in 2022.
Weighted average basic and diluted shares outstanding for non-GAAP net income per share was 49.9 million and 52.2 million respectively, compared to 48.1 million and 51.1 million, respectively in 2022.

Balance Sheet and Cash Flow

The company’s cash, cash equivalents, and short-term and long-term investments balance was $1.7 billion as of 31 Dicembre 2023.
During the fourth quarter, the company generated $104.3 million of cash from operating cash flow, compared to $90.0 million during Q4’22.
During the fourth quarter, the company generated $108.7 million of cash from non-GAAP operating cash flow and $83.0 million of non-GAAP free cash flow, compared to $90.0 million of cash from non-GAAP operating cash flow and $70.9 million of non-GAAP free cash flow during Q4’22.
During 2023, the company generated $351.0 million of cash from operating cash flow, compared to $273.2 million during 2022.
During 2023, the company generated $392.5 million of cash from non-GAAP operating cash flow and $292.5 million of non-GAAP free cash flow, compared to $273.2 million of cash from non-GAAP operating cash flow and $191.4 million of non-GAAP free cash flow during 2022.

Additional Recent Business Highlights

Grew Customers to 205,091 at 31 Dicembre 2023, up 23% from 31 Dicembre 2022.
Average Subscription Revenue Per Customer was $11,365 during the fourth quarter of 2023, up 1% compared to the fourth quarter of 2022.

“We saw a strong finish to a good year despite the challenging macro environment,” said Yamini Rangan, Chief Executive Officer at HubSpot. “Our customers have high confidence in our ability to help them grow in any environment and we are becoming the clear platform of choice for scaling companies. 2023 was a banner year for product innovation with over 800 enhancements across our platform. At the same time, we drove go-to-market execution across digital, sales, and partner channels while staying focused on our bi-modal strategy. As we look to 2024, we are doubling down on making HubSpot even easier to buy with a new seats-based pricing model. We have clear momentum in a large market, our pricing evolution will allow us to acquire and serve more customers, and the pace of product innovation will help us achieve our goal of becoming the #1 AI powered customer platform for scaling companies.”

Business Outlook

Based on information available as of 14 Febbraio 2024, HubSpot is issuing guidance for the first quarter of 2024 and full year 2024 as indicated below.

First Quarter 2024:

Total revenue is expected to be in the range of $596.0 million to $598.0 million.
- Foreign exchange rates are expected to have a neutral impact on first quarter 2024 revenue growth⁽¹⁾.
Non-GAAP operating income is expected to be in the range of $83.0 million to $84.0 million.
Non-GAAP net income per common share is expected to be in the range of $1.48 to $1.50. This assumes approximately 53.1 million weighted average diluted shares outstanding.

Full Year 2024:

Total revenue is expected to be in the range of $2.55 billion to $2.56 billion.
- Foreign exchange rates are expected to have a neutral impact on full year 2024 revenue growth⁽¹⁾.
Non-GAAP operating income is expected to be in the range of $408.0 million to $412.0 million.
Non-GAAP net income per common share is expected to be in the range of $6.86 to $6.94. This assumes approximately 53.6 million weighted average diluted shares outstanding.

⁽¹⁾Foreign exchange rates impact on revenue is calculated by comparing current period rates with prior period average rates.

Use of Non-GAAP Financial Measures

In our earnings press releases, conference calls, slide presentations, and webcasts, we may use or discuss non-GAAP financial measures, as defined by Regulation G. The GAAP financial measure most directly comparable to each non-GAAP financial measure used or discussed, and a reconciliation of the differences between each non-GAAP financial measure and the comparable GAAP financial measure, are included in this press release after the consolidated financial statements. Our earnings press releases containing such non-GAAP reconciliations can be found in the Investors section of our website ir.hubspot.com.

Conference Call Information

HubSpot will host a conference call on Thursday, 14 Febbraio 2024 at 4:30 p.m. Eastern Time (ET) to discuss the company’s fourth quarter and full year 2023 financial results and its business outlook. To register for this conference call, please use this dial in registration link or visit HubSpot’s Investor Relations website at ir.hubspot.com. After registering, a confirmation email will be sent, including dial-in details and a unique code for entry. Participants who wish to register for the conference call webcast please use this link.

Following the conference call, a replay will be available at (866) 813-9403 (domestic) or +44 204-525-0658 (international). The replay passcode is 729837. An archived webcast of this conference call will also be available on HubSpot’s Investor Relations website at ir.hubspot.com.

The company has used, and intends to continue to use, the investor relations portion of its website as a means of disclosing material non-public information and for complying with disclosure obligations under Regulation FD.

About HubSpot

HubSpot is the customer platform that helps businesses connect and grow better. HubSpot delivers seamless connection for customer-facing teams with a unified platform that includes AI-powered engagement hubs, a Smart CRM, and a connected ecosystem with over 1,500 App Marketplace integrations, a community network, and educational content. Learn more at www.hubspot.com.

Cautionary Language Concerning Forward-Looking Statements

This press release includes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding management’s expectations of future financial and operational performance and operational expenditures, expected growth, foreign currency movement, and business outlook, including our financial guidance for the first fiscal quarter of and full year 2024 and our long-term financial framework; statements regarding our positioning for future growth and market leadership; statements regarding the economic environment; and statements regarding expected market trends, future priorities and related investments, and market opportunities. These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions and other statements contained in this press release that are not historical facts and statements identified by words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates” or words of similar meaning. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved. Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control including, without limitation, risks associated with our history of losses; our ability to retain existing customers and add new customers; the continued growth of the market for a customer platform; our ability to develop new products and technologies and differentiate our platform from competing products and technologies, including artificial intelligence and machine learning technologies; our ability to manage our growth effectively over the long-term to maintain our high level of service; our ability to maintain and expand relationships with our solutions partners; the price volatility of our common stock; the impact of geopolitical conflicts, inflation, foreign currency movement, and macroeconomic instability on our business, the broader economy, our workforce and operations, the markets in which we and our partners and customers operate, and our ability to forecast our future financial performance; regulatory and legislative developments on the use of artificial intelligence and machine learning; and other risks set forth under the caption “Risk Factors” in our SEC filings. We assume no obligation to update any forward-looking statements contained in this document as a result of new information, future events or otherwise.

Consolidated Balance Sheets (in thousands)

	December 31,			December 31,
	2023			2022
Assets
Current assets:
Cash and cash equivalents	$	387,987		$	331,022
Short-term investments		1,000,245			1,081,662
Accounts receivable		295,303			226,849
Deferred commission expense		99,326			70,992
Prepaid expenses and other current assets		88,679			44,074
Total current assets		1,871,540			1,754,599
Long-term investments		325,703			112,791
Property and equipment, net		103,331			105,227
Capitalized software development costs, net		106,229			63,790
Right-of-use assets		251,071			319,304
Deferred commission expense, net of current portion		122,194			66,559
Other assets		75,247			58,795
Intangible assets, net		42,316			17,446
Goodwill		173,761			46,227
Total assets	$	3,071,392		$	2,544,738
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	$	9,106		$	20,883
Accrued compensation costs		53,462			10,224
Accrued commissions		78,169			52,622
Accrued expenses and other current liabilities		108,265			102,122
Operating lease liabilities		35,095			35,928
Deferred revenue		672,150			539,874
Total current liabilities		956,247			761,653
Operating lease liabilities, net of current portion		296,561			316,184
Deferred revenue, net of current portion		5,810			5,904
Other long-term liabilities		36,459			14,546
Convertible senior notes, net of current portion		456,206			454,227
Total liabilities		1,751,283			1,552,514
Stockholders’ equity:
Common stock		50			49
Additional paid-in capital		2,136,908			1,647,446
Accumulated other comprehensive income (loss)		1,827			(12,890	)
Accumulated deficit		(818,676	)		(642,381	)
Total stockholders’ equity		1,320,109			992,224
Total liabilities and stockholders’ equity	$	3,071,392		$	2,544,738

Consolidated Statements of Operations (in thousands, except per share data)

	For the Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
Revenues:
Subscription	$	570,225		$	458,152		$	2,123,479		$	1,690,538
Professional services and other		11,689			11,506			46,751			40,431
Total revenue		581,914			469,658			2,170,230			1,730,969
Cost of revenues:
Subscription		74,858			66,051			290,802			257,513
Professional services and other		13,777			14,214			54,687			56,746
Total cost of revenues		88,635			80,265			345,489			314,259
Gross profit		493,279			389,393			1,824,741			1,416,710
Operating expenses:
Research and development		163,234			116,334			617,745			442,022
Sales and marketing		281,136			235,132			1,068,560			886,069
General and administrative		69,708			51,413			249,649			197,720
Restructuring		3,547		—				96,843		—
Total operating expenses		517,625			402,879			2,032,797			1,525,811
Loss from operations		(24,346	)		(13,486	)		(208,056	)		(109,101	)
Other expense:
Interest income		18,633			7,777			58,828			15,000
Interest expense		(984	)		(941	)		(3,801	)		(3,762	)
Other expense		(2,551	)		(6,244	)		(4,673	)		(6,829	)
Total other income		15,098			592			50,354			4,409
Loss before income tax expense		(9,248	)		(12,894	)		(157,702	)		(104,692	)
Income tax expense		(4,360	)		(2,744	)		(18,593	)		(8,057	)
Net loss	$	(13,608	)	$	(15,638	)	$	(176,295	)	$	(112,749	)
Net loss per share, basic and diluted	$	(0.27	)	$	(0.32	)	$	(3.53	)	$	(2.35	)
Weighted average common shares used in computing basic and diluted net loss per share:		50,347			48,787			49,877			48,065

Consolidated Statements of Cash Flows (in thousands)

	For the Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
Operating Activities:
Net loss	$	(13,608	)	$	(15,638	)	$	(176,295	)	$	(112,749	)
Adjustments to reconcile net loss to net cash and cash equivalents provided by operating activities
Depreciation and amortization		19,165			15,525			72,673			58,150
Stock-based compensation		113,726			76,768			432,271			275,849
Restructuring charges		2,325		—				67,263		—
Gain on strategic investments	—			—			—				(4,201	)
Impairment of strategic investments		1,704			5,863			1,704			5,863
Provision for (benefit from) deferred income taxes		265			(1,533	)		5,208			(2,122	)
Amortization of debt discount and issuance costs		509			504			1,986			2,013
Accretion of bond discount		(12,694	)		(5,851	)		(42,907	)		(9,118	)
Unrealized currency translation		1,039			530			(341	)		1,010
Changes in assets and liabilities
Accounts receivable		(70,791	)		(53,850	)		(57,618	)		(73,985	)
Prepaid expenses and other assets		(11,025	)		2,878			(47,048	)		(5,987	)
Deferred commission expense		(26,843	)		(15,373	)		(81,178	)		(37,583	)
Right-of-use assets		5,929			9,909			29,173			29,531
Accounts payable		(8,866	)		7,617			(14,031	)		18,277
Accrued expenses and other liabilities		42,207			15,920			87,074			32,375
Operating lease liabilities		(7,956	)		(6,529	)		(36,889	)		(21,118	)
Deferred revenue		69,227			53,226			109,926			116,969
Net cash and cash equivalents provided by operating activities		104,313			89,966			350,971			273,174
Investing Activities:
Purchases of investments		(443,221	)		(248,951	)		(1,580,504	)		(1,507,870	)
Maturities of investments		347,750			167,200			1,502,534			1,184,506
Sale of investments	—			—			—				124,998
Purchases of property and equipment		(8,687	)		(6,042	)		(33,718	)		(37,426	)
Purchases of strategic investments		(3,138	)		(6,499	)		(12,388	)		(26,371	)
Purchases of intangible assets		(164	)	—				(164	)		(10,000	)
Acquisition of a business, net of cash acquired		(142,129	)	—				(142,129	)	—
Payments for equity method investments		225			(1,250	)		(2,025	)		(3,150	)
Capitalization of software development costs		(17,084	)		(12,995	)		(66,372	)		(44,345	)
Net cash and cash equivalents used in investing activities		(266,448	)		(108,537	)		(334,766	)		(319,658	)
Financing Activities:
Proceeds from settlement of Convertible Note Hedges related to the 2022 Convertible Notes	—			—			—				60,483
Payments for settlement of Warrants related to the 2022 Convertible Notes	—				(34	)	—				(34	)
Payment for settlement of 2022 Convertible Notes	—			—			—				(79,807	)
Repayment of 2025 Convertible Notes attributable to the principal		(13	)	—				(13	)		(1,619	)
Employee taxes paid related to the net share settlement of stock-based awards		(3,143	)		(1,572	)		(10,714	)		(11,526	)
Proceeds related to the issuance of common stock under stock plans		9,804			10,213			47,738			39,931
Net cash and cash equivalents provided by financing activities		6,648			8,607			37,011			7,428
Effect of exchange rate changes on cash, cash equivalents and restricted cash		8,829			9,451			4,649			(6,811	)
Net (decrease) increase in cash, cash equivalents and restricted cash		(146,658	)		(513	)		57,865			(45,867	)
Cash, cash equivalents and restricted cash, beginning of period		538,698			334,688			334,175			380,042
Cash, cash equivalents and restricted cash, end of period	$	392,040		$	334,175		$	392,040		$	334,175

Reconciliation of non-GAAP operating income and operating margin (in thousands, except percentages)

	Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
GAAP operating loss	$	(24,346	)	$	(13,486	)	$	(208,056	)	$	(109,101	)
Stock-based compensation		113,726			76,768			432,271			275,849
Amortization of acquired intangible assets		1,304			729			5,311			2,629
Acquisition/disposition related expense (income)		3,906			—			3,906			(305	)
Restructuring charges		3,547			—			96,843			—
Non-GAAP operating income	$	98,137		$	64,011		$	330,275		$	169,072

GAAP operating margin		(4.2	%)		(2.9	%)		(9.6	%)		(6.3	%)
Non-GAAP operating margin		16.9	%		13.6	%		15.2	%		9.8	%

Reconciliation of non-GAAP net income (in thousands, except per share amounts)

	Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
GAAP net loss	$	(13,608	)		(15,638	)	$	(176,295	)	$	(112,749	)
Stock-based compensation		113,726			76,768			432,271			275,849
Amortization of acquired intangibles assets		1,304			729			5,311			2,629
Acquisition/disposition related expense (income)		3,906			—			3,906			(305	)
Restructuring charges		3,547			—			96,843			—
Non-cash interest expense for amortization of debt issuance costs		509			504			1,986			2,013
Impairment of strategic investments		1,704			5,863			1,704			1,662
Loss (gain) on equity method investment		19			87			(77	)		125
Income tax effects of non-GAAP items		(18,733	)		(11,467	)		(58,255	)		(27,399	)
Non-GAAP net income	$	92,374			56,846		$	307,394		$	141,825

Non-GAAP net income per share:
Basic	$	1.83		$	1.17		$	6.16		$	2.95
Diluted	$	1.76		$	1.11		$	5.89		$	2.78
Shares used in non-GAAP per share calculations
Basic		50,347			48,787			49,877			48,065
Diluted		52,621			51,094			52,188			51,099

Reconciliation of non-GAAP expense and expense as a percentage of revenue (in thousands, except percentages)

	Three Months Ended December 31,
	2023															2022
	COS, Subs- cription			COS, Prof. services & other			R&D			S&M			G&A			COS, Subs- cription			COS, Prof. services & other			R&D			S&M			G&A
GAAP expense	$	74,858		$	13,777		$	163,234		$	281,136		$	69,708		$	66,051		$	14,214		$	116,334		$	235,132		$	51,413
Stock -based compensation		(3,542	)		(1,210	)		(37,129	)		(52,108	)		(19,737	)		(2,560	)		(1,113	)		(30,248	)		(30,557	)		(12,290	)
Amortization of acquired intangible assets		(911	)		—			—			(358	)		(35	)		(283	)		—			—			(446	)		—
Acquisition/disposition related expense		—			—			(255	)		—			(3,651	)		—			—			—			—			—
Non-GAAP expense	$	70,405		$	12,567		$	125,850		$	228,670		$	46,285		$	63,208		$	13,101		$	86,086		$	204,129		$	39,123

GAAP expense as a percentage of revenue		12.9	%		2.4	%		28.1	%		48.3	%		12.0	%		14.1	%		3.0	%		24.8	%		50.1	%		10.9	%
Non-GAAP expense as a percentage of revenue		12.1	%		2.2	%		21.6	%		39.3	%		8.0	%		13.5	%		2.8	%		18.3	%		43.5	%		8.3	%

	For the Year Ended December 31,
	2023															2022
	COS, Subs- cription			COS, Prof. services & other			R&D			S&M			G&A			COS, Subs- cription			COS, Prof. services & other			R&D			S&M			G&A
GAAP expense	$	290,802		$	54,687		$	617,745		$	1,068,560		$	249,649		$	257,513		$	56,746		$	442,022		$	886,069		$	197,720
Stock -based compensation		(12,652	)		(4,958	)		(198,953	)		(140,362	)		(75,346	)		(9,076	)		(4,393	)		(107,517	)		(107,640	)		(47,223	)
Amortization of acquired intangible assets		(2,123	)		—			—			(3,153	)		(35	)		(1,203	)		—			—			(1,426	)		—
Acquisition/disposition related expense		—			—			(255	)		—			(3,651	)		—			—			300			—			5
Non-GAAP expense	$	276,027		$	49,729		$	418,537		$	925,045		$	170,617		$	247,234		$	52,353		$	334,805		$	777,003		$	150,502

GAAP expense as a percentage of revenue		13.4	%		2.5	%		28.5	%		49.2	%		11.5	%		14.9	%		3.3	%		25.5	%		51.2	%		11.4	%
Non-GAAP expense as a percentage of revenue		12.7	%		2.3	%		19.3	%		42.6	%		7.9	%		14.3	%		3.0	%		19.3	%		44.9	%		8.7	%

Reconciliation of non-GAAP subscription margin
(in thousands, except percentages)

	Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
GAAP subscription margin	$	495,367		$	392,101		$	1,832,677		$	1,433,025
Stock-based compensation		3,542			2,560			12,652			9,076
Amortization of acquired intangible assets		911			283			2,123			1,203
Non-GAAP subscription margin	$	499,820		$	394,944		$	1,847,452		$	1,443,304

GAAP subscription margin percentage		86.9	%		85.6	%		86.3	%		84.8	%
Non-GAAP subscription margin percentage		87.7	%		86.2	%		87.0	%		85.4	%

Reconciliation of free cash flow
(in thousands)

	Three Months Ended December 31,						For the Year Ended December 31,
	2023			2022			2023			2022
GAAP net cash and cash equivalents provided by operating activities	$	104,313		$	89,966		$	350,971		$	273,174
Purchases of property and equipment		(8,687	)		(6,042	)		(33,718	)		(37,426	)
Capitalization of software development costs		(17,084	)		(12,995	)		(66,372	)		(44,345	)
Payment of restructuring charges		4,409			—			41,573			—
Non-GAAP free cash flow	$	82,951		$	70,929		$	292,454		$	191,403