SAN DIEGO--(BUSINESS WIRE)--Doctible, a leader in patient engagement and practice growth solutions, today announced the launch of AI Front Office, an always-on AI assistant designed to help healthcare practices stay responsive, support front-office teams, and capture more patient opportunities.
As healthcare practices face growing communication volumes, staffing challenges, and rising patient expectations, many teams struggle to keep up with calls, texts, appointment requests, and follow-up tasks. AI Front Office helps practices meet this demand by supporting patient communication across phone, text, and web, ensuring patients can get answers, schedule appointments, and stay connected even after business hours.
AI Front Office acts as an extension of the front desk, helping practices automate routine patient interactions while maintaining visibility and control. The solution can answer common patient questions, support scheduling and intake workflows, send reminders, and follow up with patients across multiple channels. When a conversation requires human attention, built-in actions and review workflows ensure staff can step in and take over when needed.
Unlike standalone phone, text, or scheduling tools, AI Front Office provides a unified approach to patient communication. By bringing together automation, human oversight, and multi-channel engagement within a single solution, practices can reduce administrative burden, improve responsiveness, and create a more consistent patient experience.
“Healthcare practices don't need more complexity. They need more support,” said Karla Fiske, Vice President of Product at Doctible. “AI Front Office was built to help teams keep up with growing patient demand while preserving the personal connections that drive trust and practice growth. By combining AI-powered efficiency with human oversight, we're helping practices stay responsive, reduce front-desk workload, and never miss an opportunity to grow.”
The launch of AI Front Office reinforces Doctible's commitment to helping healthcare practices simplify operations, strengthen patient relationships, and improve business performance. As part of Doctible's unified growth platform, AI Front Office gives practices a new way to stay connected to patients, support their staff, and keep their business moving long after the office closes.
About PracticeTek
PracticeTek is a leading provider of comprehensive healthcare technology solutions for retail healthcare clinics. We offer end-to-end software products and services that help clinics improve efficiency, streamline workflows, and deliver better patient care. Serving chiropractic, vision care, dental care and wellbeing practitioners across the country, PracticeTek is committed to innovation and continuous improvement. Our team is constantly working to develop new and better ways to help our clients succeed. For more information, visit PracticeTek.com.
About Doctible
Founded in 2014, Doctible is dedicated to improving healthcare practice efficiency and patient engagement through innovative technology. The platform streamlines practice operations and enhances patient communications with tools like HIPAA-compliant two-way texting, smart scheduling, and automated reminders. Doctible's solutions support healthcare providers in delivering excellent patient care while optimizing their daily operations. For more information, visit Doctible.com.
Contacts
Media Contact info:
Annie McBride
Chief Marketing Officer
PracticeTek
annie.mcbride@practicetek.com
