QualityKiosk Elevates Chitra Ramaswamy to Executive Director – Innovation and Technology; Names Ravishankar Gopalan as COO and Sairam Vedam as CMO


MUMBAI, India & PRINCETON, N.J.--(BUSINESS WIRE)--#AI--QualityKiosk Technologies announced key leadership appointments and role advancements as it sharpens its focus on AI reliability, agentic engineering, and assurance. As enterprises integrate AI into core business systems, the need for consistency, resilience, and trust in digital operations continues to grow.
Chitra Ramaswamy has been appointed Executive Director, Innovation and Technology. She has played a critical role in strengthening execution discipline, governance frameworks, and customer engagement across large-scale programs. In her new role, she will drive the innovation agenda, embedding reliability into the digital lifecycle, and advancing the responsible use of AI across systems in production environments.
Ravishankar Gopalan has taken over as Chief Operating Officer. With more than three decades of experience across BFSI and technology, he has led transformation initiatives focused on delivery excellence and operational performance. As COO, he will enhance execution maturity and operational rigor, enabling scalable and predictable outcomes in AI delivery.
Sairamprabhu Vedam has joined as Chief Marketing Officer. He brings over 26 years of experience across digital transformation, AI-led marketing, and business growth, including leading global marketing transformation at Coforge. At QualityKiosk, he will strengthen the company’s market positioning as an AI reliability leader and drive integrated marketing strategies to accelerate global growth.
“These leadership appointments reflect a deliberate shift in how we are preparing for the next phase of enterprise technology,” said Maneesh Jhawar, CEO of QualityKiosk. “AI is rapidly becoming foundational to how businesses operate, but its true value can only be realized when systems perform reliably at scale. Organizations today are seeking innovation and demanding assurance, predictability, and trust in every release and interaction. Our leadership team brings the experience needed to address this challenge and to help our customers build systems that are resilient, measurable, and ready for real-world.”
These leadership changes strengthen QualityKiosk’s ability to combine innovation, execution discipline, and leadership. The company continues to help enterprises accelerate releases, reduce risk, improve resilience, and enable trusted AI adoption at scale.
About QualityKiosk Technologies
Founded in 2000, QualityKiosk Technologies (QK) is an AI reliability engineering and AI assurance company that helps organizations build, deploy, and operate trustworthy AI-powered systems at scale. QK engineers reliability to help customers win in the AI era. Leveraging decades of experience in quality engineering, digital assurance, reliability, cloud, automation, and product engineering, the company enables enterprises to accelerate digital transformation while reducing operational and AI-related risks.
At the core of its approach is the AI reliability OS, a comprehensive framework spanning AI for reliability, reliability of AI, shift right engineering, reliability of frontier systems, and agentic engineering. By combining observability, automation, context engineering, and platform-led delivery, QualityKiosk helps enterprises improve resilience, performance, governance, and customer experience.
Operating across 25+ countries, QualityKiosk serves leading organizations across banking, financial services, insurance, telecommunications, healthcare, manufacturing, and digital-native industries. Visit www.qualitykiosk.com.
Contacts
Media Contact: pr@qualitykiosk.com





