Vivint Introduces Comfort IQ: A Smarter, More Comfortable Home Experience Designed for Maximum Energy Savings

Vivint Comfort IQ combines proprietary AI with real time smart home information to optimize HVAC runtime, helping reduce energy bills with no extra homeowner effort





LEHI, Utah--(BUSINESS WIRE)--Vivint, the leading smart home, security, and energy company, introduces Vivint Comfort IQ, an AI-powered energy management solution that draws on insights from the entire smart house to automatically optimize HVAC usage without sacrificing comfort.

Comfort IQ combines the industry’s most advanced energy intelligence with real-time Vivint smart home system insights, learning and adapting to changes in the house and its environment to deliver a comfortable and energy efficient living experience. By integrating Vivint’s whole-home intelligence with the existing gas or electric HVAC unit, Comfort IQ outperforms ENERGY STAR standards for connected thermostats while reducing wear and tear on expensive heating and cooling systems.

HVAC systems typically account for half or more of all home energy use, but most run on pre-programmed schedules that wastefully heat and cool empty rooms instead of adapting to the actual needs and preferences of the occupants in the moment. Only Vivint Comfort IQ includes the company’s Smart Comfort technology, which uses proprietary AI learning algorithms and real-time data from Vivint's sensors and other smart devices to identify and predict occupancy patterns.

Those real-time insights allow Vivint to impactfully reduce HVAC-related energy waste while keeping the home at the right temperature without the need to manually adjust thermostat settings, effortlessly unlocking hundreds of dollars in potential annual energy savings for the homeowner.

According to a year-long independent study by Tierra Resource Consultants analyzing 50,000 Vivint households across five major U.S. climate zones, homes using Comfort IQ enjoyed three times more energy savings than average Energy Star certified smart thermostats*. The study also found Comfort IQ reduced HVAC runtime by an average of 13%, including cooling reductions of almost 16% and heating reductions of almost 12%, resulting in nationwide average annual household energy savings of $210, and up to $300 in some areas**.

Comfort IQ also offers customers air filter replacement reminders based on actual unit runtime instead of calendar-based estimates, and the ability to integrate directly with virtual power plants and other utility demand response programs.

"Vivint Comfort IQ can save you hundreds of dollars on energy bills by using insights from your entire smart home to reduce heating and cooling costs without sacrificing your comfort,” said Jim Nye, Chief Product Officer for Vivint and parent company NRG. "As part of nationwide energy leader NRG, Vivint can offer customers truly integrated energy savings alongside a smarter, safer home. Comfort IQ is just the first piece of an intelligent energy management platform that gives homeowners a way to actually control their energy use in an integrated, effective manner.”

Vivint customers with a Smart Thermostat can use the Vivint app to opt into Comfort IQ, then customize their own settings and preferences before stepping back and letting their smart home do the rest. Comfort IQ works continuously in the background with no schedules to program and no settings to manage, learning users’ daily interactions to predict and respond to changing energy needs in real time.

Existing and new Reliant and NRG customers in select markets can unlock even more savings by bundling their Vivint smart home technology and an energy plan into one simplified energy experience.

Vivint Comfort IQ FAQ

What is Vivint Comfort IQ?
Vivint Comfort IQ is a revolutionary AI-powered energy management platform that uses insights from smart devices throughout the entire home to automatically optimize HVAC energy usage without sacrificing comfort.

How does Vivint Comfort IQ reduce energy usage?
Vivint Comfort IQ integrates with connected Vivint devices throughout the home, using occupancy and activity insights from sensors, security devices, and thermostats to automatically optimize heating and cooling, improve comfort, reduce energy use, and help protect HVAC systems.

How much money can Vivint Comfort IQ save homeowners?
Vivint Comfort IQ can reduce household heating and cooling costs by up to $300 annually**, based on an independent year-long study of 50,000 Vivint households across five major U.S. climate zones

What equipment is required to use Vivint Comfort IQ?
Customers simply need a Vivint Smart Thermostat to opt into Vivint Comfort IQ, which then works in harmony with your existing gas or electric HVAC system and other Vivint smart home devices.

Does Vivint Comfort IQ require manual programming or scheduling?
No, Vivint Comfort IQ works continuously in the background with no schedules to program and no settings to manage, learning your daily routines and adjusting automatically.

How does Comfort IQ go beyond a standard programmable thermostat?
Comfort IQ uses proprietary AI and real-time data from Vivint sensors to identify and predict occupancy patterns, delivering four times better energy performance compared to standalone programmable thermostats**.

Are there additional features planned for Comfort IQ?
Upcoming Comfort IQ features include advanced HVAC capabilities and intelligence, improved schedule, preferences, and occupancy models, personalized energy capacity scores, and savings experience & milestones.

Is Vivint Comfort IQ available to current Vivint customers?
Yes, Vivint Comfort IQ is available for free to Vivint thermostat users nationwide through the Vivint app. Vivint customers in certain areas may be eligible to bundle their smart home and energy plan for even more savings. Click here for more information.

*Based on measured results from the Tierra Resource Consultants study. Click here for more information.
**Up to $300 in annual savings estimated for households in certain higher-demand regions. Actual savings may vary and are not guaranteed. Click here for more information.

About Vivint

Vivint, an NRG company, is a leading U.S. security and smart home company redefining the home experience through intelligent products and services that help millions of customers live in smarter, safer, more energy efficient homes. Vivint’s integrated platform combines home security, energy management, and automation, delivering a fully connected experience with a human touch that offers customers greater control of homes, anytime, from anywhere. Vivint systems include professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring. For more information, visit https://www.vivint.com.


Contacts

press@vivint.com